Blog · HVAC

HVAC field notes.

Posts for hvac businesses. For the full picture, see the AI receptionist built for hvac.

The #1 Thing HVAC Customers Praise Has Nothing to Do With the Repair

A study of 17,241 HVAC reviews found customers praise explanation over speed or price — and most complaints trace back to the phone call, not the repair.

After-hours HVAC calls: the jobs you lose between 6 PM and 8 AM

After-hours HVAC emergency calls are the highest-intent calls you get — and the most likely to hit voicemail. What they're worth and how to stop losing them.

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