Your team is chairside. Your new patient is calling.
A dental answering service that answers patient scheduling calls live — new patients captured, appointments booked, recalls confirmed — while your front office is helping the patient in front of them.
A dental answering service that actually schedules: it answers patient scheduling calls live while your front office is chairside, books new-patient exams into your real openings, texts back every missed call, and follows your emergency protocol after hours.
The unanswered ring is how practices shrink
Dental offices miss calls at the worst possible moments: lunch hour — which is exactly when working patients call — mid-morning when the front office is checking someone out, and every evening after five. A new patient who hits voicemail doesn't leave a message; they book with the next practice in the search results. And a new patient isn't one appointment — it's years of hygiene visits, the eventual crown, the family that follows them in.
Meanwhile your existing patients need the small, constant phone work — reschedules, confirmations, recall — that eats the front office's day. The phone is your practice's front door, and for a third of the working day it's effectively locked.
How it works
- Step 1 · We build it
Trained on your practice
Appointment types, providers, insurance questions you accept over the phone, your emergency protocol — configured during the free 30 days.
- Step 2 · It answers
Every call, every hour
New patients booked, reschedules handled, emergencies triaged by your rules, every missed call texted back before the patient dials elsewhere.
- Step 3 · You see it
Booked chairs + weekly report
Appointments land in the schedule with call notes. Weekly: calls answered, new patients captured, after-hours requests recovered.
The missed-call math, in dental numbers
A new patient is commonly worth four figures in first-year production once the exam turns into a treatment plan and recall. Say your office misses eight calls a week across lunch, rush, and after-hours — and just two were new patients who booked elsewhere. That's a hundred-plus lost appointments a year hiding inside a phone system that "mostly" gets answered.
Answering all of them costs less than a single crown a month.
Illustrative example — your numbers depend on call volume and case values. We'll walk through yours during the free test drive.
Built for how a dental practice actually runs
Dentistry runs on the schedule, and the receptionist treats it that way. New-patient calls get the details your treatment coordinator actually needs — who referred them, what's bothering them, insurance basics you allow over the phone — before they ever hit the chair. Reschedules land in the right provider's column instead of a sticky note. Lunch hour, the busiest calling window of the day, stops being the hour your practice is unreachable. And after close, when a crown pops or a filling cracks, the caller meets your emergency protocol instead of a beep. Your front office keeps the waiting room human; the receptionist keeps the phone from ever being the bottleneck between a patient and a chair.
Plans that fit a dental practice
Start with text-back so no patient hits a dead end, or answered-live for full coverage. Allowances printed on every plan.
See full pricing and what's included →
Questions practice owners ask
Can it schedule real appointments for my practice?
Yes. It books into the appointment types and time blocks you define — new-patient exams, hygiene, emergency slots — and syncs with your calendar, so what it promises the patient is what your schedule actually holds.
What does it do with a dental emergency call?
It follows your protocol: asks the triage questions you set (pain level, swelling, broken tooth, trauma), books your emergency block when appropriate, and escalates to your on-call line for anything you designate urgent. You define the rules; it applies them at 11 PM.
Will it help with hygiene recall and confirmations?
Booked patients get text confirmations and reminders automatically, and on the Gold plan follow-up sequences chase unscheduled treatment and overdue recall — the production sitting in your charts.
Is patient information handled carefully?
It collects only the scheduling details you approve and hands anything clinical to your team. Your patient and call data belongs to your practice — and if you ever leave, we export it and hand it over. That's in our terms.
The next customer who calls should get an answer.
Start with a free 30-day test drive. No card, no contract — just proof.
Start my free test drive