Your front desk is with a client. Your next one is calling.
Med spa booking calls answered live — consultations scheduled, treatment questions handled with discretion, and front-desk overflow caught 24/7, including the 9 PM 'can I get in this week?' call.
Every med spa booking call answered, even mid-facial: an AI receptionist that schedules consultations, answers treatment-menu questions from your own script, and texts back every call your front desk can't reach — nights, weekends, and the exact moment your promo post goes live.
Front-desk overflow is a revenue leak in a calm room
A med spa's phone problem doesn't look like chaos — it looks like serenity. Your coordinator is checking in a client, walking someone through aftercare, holding the room's calm. Meanwhile the phone rings twice and rolls to voicemail, and the caller — impulse-ready, card in hand, motivated by tonight's post — books with the spa across town instead. Front-desk overflow is the politest way a business loses full-price revenue.
Aesthetics is also an after-hours category: people research treatments at night and want the appointment locked in before the motivation fades. If booking has to wait for opening hours, a real percentage of it simply evaporates.
How it works
- Step 1 · We build it
Trained on your menu
Your treatments, durations, starting prices, providers, and intake questions — in your brand's voice, approved by you, during the free 30 days.
- Step 2 · It answers
Every call, with discretion
Booking calls answered live 24/7, consultations scheduled into real availability, sensitive questions routed to your staff, missed calls texted back instantly.
- Step 3 · You see it
Bookings + weekly report
Consults land on the calendar with inquiry notes. Weekly: calls answered, after-hours bookings, inquiries recovered from voicemail.
The missed-call math, in med spa numbers
Say an average appointment runs a couple hundred dollars and a treatment package runs four figures. If your front desk misses six calls a week while helping in-room clients — conservative for a busy spa — and a third of those book elsewhere, that's two lost clients a week. Aesthetics clients rebook; you're not losing one appointment, you're losing the series.
Catching them costs less than a single package sale a month.
Illustrative example — your numbers depend on call volume and treatment values. We'll walk through yours during the free test drive.
Built for how a med spa actually runs
A spa's brand is the experience, and the phone is part of it. The receptionist answers in your voice and your tone — calm, unhurried, on-menu — whether it's the first call of the morning or the fourth simultaneous call during a promotion. It knows which treatments need a consultation first, which can book straight in, and which questions belong with a provider. New-client inquiries get captured with the details your coordinator needs for a perfect first visit; existing clients get reminders that protect your no-show rate. Your front desk keeps doing what it does beautifully — being present with the client in the room — while nothing ringing in the background gets lost.
Plans that fit a med spa
Start with text-back on missed calls, or answered-live around the clock. Allowances printed on every plan.
See full pricing and what's included →
Questions med spa owners ask
Can it answer treatment questions properly?
It answers from your treatment menu — what a service is, how long it takes, starting prices, pre- and post-care basics — exactly as you write it, and books a consultation for anything that needs a provider's judgment. It never improvises medical advice.
Our front desk is great — why add this?
Because your front desk is great with the client in front of them. This catches everything happening at the same time: the second line, the lunch rush, the 9 PM booking impulse after your Instagram post. Overflow, after-hours, and no-answer moments — covered, not replaced.
Is it discreet?
Yes. It handles inquiries with the same privacy posture as your front desk, sticks to the intake questions you approve, and hands anything sensitive to your staff. Your client data belongs to you — that's in our terms.
Can it reduce no-shows?
Booked clients get confirmations and reminders by text, and on the Gold plan smart follow-up sequences nudge unbooked inquiries back — the quiet revenue most spas leave on the table.
The next customer who calls should get an answer.
Start with a free 30-day test drive. No card, no contract — just proof.
Start my free test drive